Frequently Asked Questions
Account/User Options
What will happen if I uncheck the “Desktop View”?

The Desktop View display is optimized for desktop/laptop the layout that supports mobile devices.

I unchecked the “Desktop View” and now I can’t find it to re-check it, where is it? is at the very bottom right side of the screen.

In the mobile view, it is at the very bottom right side of the screen.

Where are the Menu options?

Click on   located at the upper right hand side of the I-Search screen to view the Menu options.

Explain the Menu options

Menu Option functions:

  • Search – Conduct Diagnosis and PCS searches on I-Search.
  • Create User – Users with Administrator rights may add users through this option.
  • Edit Users – Users with Administrator rights may Activate/Deactivate, Delete, and Edit users rights and passwords through this option.
  • Change password – Users may update their password through this option.
  • Logout – Logout of the I-Search site.
What if I forgot my password?

Click on the “Forgot Password?” link from the login screen, enter your User Name, and click “Submit”. Password reset instructions will be sent to your registered email address. Please remember to check your Junk or Spam folders if you do not receive an email in your Inbox within 3 minutes.

Does I-Search have password requirements?

Yes, passwords must be a minimum of eight (8) characters, including one capital letter, one lowercase letter, and one number. Special characters are also allowed.

Does I-Search have timeout sessions?

Yes, if the session is idle for 30 minutes the system will logout the session automatically.

Can I export my results?

Yes, you may export your search results into an Excel or PDF file. Just click on either the “Export to Excel” or “Export to PDF” button. You will be asked to either save or open the file. If you choose to save the file, depending on your browser, it may automatically save the file in your device’s ‘Downloads’ folder or give you an option to choose where you want to save the file. Remember that to open the files you will need to have an application that can open spreadsheet type files for the excel file and adobe reader for the PDF file.

The export to Excel function is very useful if you want to capture all the possibilities and have editing and sorting capabilities. The PDF file provides you a report of your results but cannot be manipulated or edited.

Search Options
What types of search options are available in I-Search?

Search options:
   · You can select to search by either a diagnosis or procedure code
   · You can select to search by code(s), text(s) or abbreviation(s)
   · You can select to perform the following functions:
         - ICD-9 to ICD-10 Translation
         - ICD-10 to ICD-9 Translation
         - ICD-9 Lookup
         - ICD-10 Lookup

What are the key functions of I-Search?

Key Functions are:

  • To deliver all possibilities to the user.  Most tools attempt to map to a response but I-Search gives you the ability to see all possibilities which allows you to make the best clinical decision on which code(s) to use.
  • To support the entry of multiple codes, text, and medical abbreviations that includes a sophisticated “AND” and “OR” search parameter (explained under the topic of how searches work below).
  • To allow searches using partial codes and text
  • To display alerts that will identify unspecified codes, combo codes, and the GEMs equivalent flag
  • To provide results that can be downloaded to either an Excel or PDF format
  • To support searches for both diagnosis and procedure codes
  • To provide a browser-based, online tool supported by most browsers and mobile devices.
  • To provide results that include long descriptionsa
Can decimal points be used when searching by codes?

Yes, decimal points may or may not be entered. If entered, they will be ignored during the search. Search results will not display decimal points on codes.

How many results are displayed per page?

There are 40 lines of results displayed per page. This is the default and cannot be changed.

Can I search for multiple codes in one search query?

Yes, you may enter a single code or multiple codes (1 per line). To enter multiple codes, press the “enter” key on your keyboard at the end of each code entry to be taken to the next line.  This will perform an “OR” search and return results for all valid codes that were entered per line.

How does the text search work for multiple words in one line vs. separate lines?

A: If you enter multiple words in one line, I-Search will look for code descriptions that contain all of the words you entered in that single line. This option may be used to narrow down a search to focus on a smaller sub-set of results. This way of searching is supported by an “AND” search function.

Example of I9 DX text lookup: heart rheumatic disease.

I-Search will only display codes that contain all 3 words: ‘heart’ AND ‘rheumatic’ AND ‘disease’ in the code description such as the 4 
results below:

  • 3918 – Other acute rheumatic heart disease
  • 3919 – Acute rheumatic heart disease, unspecified
  • 39890 – Rheumatic heart disease, unspecified
  • 39899 – Other rheumatic heart diseases

If you enter multiple words but in separate lines, I-Search will look for the existence of the words you entered in all code descriptions. This option may be used to search for all possible results that may contain the words you entered. This way of searching is supported by an “OR” search functions.
Example 1 of I9 DX text lookup: Line one: rheumatic

                                Line two: heart

I-Search will display codes that contain the word ‘rheumatic’ OR ‘heart’ in the code description. This search returned a total of 160 results

Example 2 of I9 DX text lookup: Line one: heart rheumatic disease

                                Line two: diabetes without

I-Search will display codes that contain the words ‘heart’ AND ‘rheumatic’ AND ‘disease’ in the code description as well as (OR) all codes that contain the words ‘diabetes’ AND ‘without’ in the code description.

Code Alerts
What is the meaning of the “Unspecified Code” alert?

One of the industry issues identified throughout the ICD-10 implementation was the high usage of unspecified codes.  Although there are appropriate situations where an unspecified code may be the best option, the future expectation is that continued inappropriate use of unspecified codes may impact the level of reimbursement or be denied. I-Search is identifying these codes with an 

What is the meaning of the “Combo Code” alert?

There are times when a single code may be used to classify two diagnoses or a diagnosis with an associated secondary process. A single code may also be used to classify a diagnosis with an associated complication. I-Search is identifying these codes with an  

What is the meaning of the “GEMs Code” alert?

The “GEMs Code” alert identifies ICD-9 to ICD-10 translations found in the GEM I9-I10 table.  Keep in mind these mappings are provided as possible choices and not presented as the appropriate choices. The added value of I-Search is to also display other codes that should be considered that have not been included in the GEMs tables & translations found in the I10-I9 GEM table but did not exist in the I9-I10 GEM table (codes NOT marked with an   ).

What is the meaning of the “Precise Code” alert?

The “Precise Code” alert identifies that the code description match is equivalent, based on the GEMs table. I-Search identifies these translations with an